Privacy Policy

Effective Date: July 26, 2025

StormPreps, LLC ("StormPreps," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our emergency preparedness platform and related services (the "Service").

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Create an account and use our Service
Subscribe to our service
Contact us for support
Participate in surveys or provide feedback

This personal information may include:

Account Information: Name, email address, password, profile picture
Billing Information: Credit card details, billing address, payment history
Family Information: Names, ages, medical conditions, medications, allergies of family members
Emergency Contacts: Names, phone numbers, addresses, relationships
Location Data: Address, geographic coordinates for weather alerts and evacuation planning
Emergency Documents: Copies of important documents you choose to store
Preparedness Data: Emergency supplies, inventory levels, expiration dates, emergency plans

Automatically Collected Information

When you use our Service, we automatically collect certain information:

Usage Data: Pages visited, features used, time spent, click patterns
Device Information: IP address, browser type, operating system, device identifiers
Log Data: Access times, error logs, performance data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide the Service: Create and manage your account, process subscriptions, deliver emergency preparedness features
Emergency Preparedness: Calculate preparedness scores, track supply levels, generate emergency plans, send weather alerts
Communication: Send service updates, emergency notifications, billing information, and support responses
Improvement: Analyze usage patterns, improve features, develop new capabilities
Legal Compliance: Comply with legal obligations, enforce our Terms of Service, protect against fraud
Marketing: Send promotional communications (with your consent, where required)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our Service:

Payment Processing: Stripe for secure payment processing
Email Services: Postmark for transactional emails and notifications
Weather Services: Weather data providers for emergency alerts
Cloud Storage: Secure hosting and data storage providers

Legal Requirements

We may disclose your information when required by law, legal process, or government request, or to:

Protect and defend our rights or property
Investigate potential violations of our Terms of Service
Protect the safety of users or the public
Protect against legal liability

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.

4. Data Security

We implement robust security measures to protect your information:

Encryption: All data is encrypted in transit and at rest using industry-standard encryption
Access Controls: Strict access controls limit who can view your information
Regular Audits: Regular security audits and monitoring
Secure Infrastructure: Secure cloud hosting with redundancy and backup systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

Provide you with our Service
Comply with legal obligations
Resolve disputes and enforce agreements

When you terminate your account, we will delete your personal information within 30 days, except for information we are required to retain by law.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

Request access to the personal information we have about you
Receive a copy of your information in a portable format

Correction and Deletion

Correct inaccurate information about you
Request deletion of your personal information

Consent Management

Withdraw consent for processing where consent was the legal basis
Opt out of marketing communications

To exercise these rights, contact us at support@stormpreps.com. We will respond within 30 days.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable privacy laws.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Displaying a prominent notice in our Service

Your continued use of the Service after receiving notice constitutes acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

StormPreps, LLC
Email: support@stormpreps.com
Website: stormpreps.com

For data protection inquiries, you can also contact our Data Protection Officer at privacy@stormpreps.com.

Last Updated: July 26, 2025